1-4 weeks, depending on the country. Rarely, it could be 4-6 weeks if backlogged. 

Yes. Once your order ships, you’ll get an email with your tracking number. If you haven’t received any emails, check your spam and add [email protected] to your contact list.

You can also track your order from My Account if you signed up during checkout. Keep in mind, your order has to ship first for tracking to exist.

We don’t accept returns or exchanges due to the disposable nature of our products.

We offer refunds. Contact us using the form or email us to claim a refund. 

For future orders:

My Account > Addresses

Or click here. You may need to sign in.

If you don’t have an account, contact us using the form.

For existing orders:

If you’d like to change your shipping address for an existing order, please email us at [email protected] immediately or use the form on this page. In the email, include your order number, name, and order email address. You must notify us within 1-2 days of ordering, otherwise your package will have already shipped with the shipping address you provided during checkout. 

My Account > Orders

Or click here. You may need to sign in.

If you don’t have an account, you will still receive order updates to your email address. 

For existing orders:

If you’d like to change your shipping address for an existing order, please email us at [email protected] immediately or use the form on this page. In the email, include your order number, name, and order email address. You must notify us within 1-2 days of ordering, otherwise your package will have already shipped with the shipping address you provided during checkout. 

If your order has already shipped, it will ship to the address provided during checkout.

For future orders (when signed in):

Change the shipping address here My Account > Addresses

Or click here. You may need to sign in.

If you don’t have an account, contact us using the form.

We ship worldwide, so unless you live on Mars, we’ll deliver to your address.

No, if the items you’ve ordered are from separate categories.

Yes, if it’s the same product with a quantity higher than 1.